Effective Date: June 5, 2026

Last Updated: June 5, 2026

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At Bigwood Furniture ("we," "our," or "us"), we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.bigwoodindonesia.com/ (the "Site") or purchase our products/services.

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Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

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1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you register on the Site, place an order, or subscribe to our newsletter.

• Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

• Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site. Note: We store only very limited, if any, financial information. Most financial data is transferred to our payment processors (e.g., Stripe, PayPal).

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2. How We Use Your Information

Having accurate information about you allows us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Create and manage your account.

• Process and fulfill your orders, purchases, and payments.

• Email you regarding your account or order.

• Deliver targeted advertising, newsletters, and other information regarding promotions and our brand to you.

• Increase the efficiency and operation of our website.

• Respond to product and customer service requests.

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3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.

• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

• Marketing Communications: With your consent, we may share your information with third parties for marketing purposes, as permitted by law.

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4. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.

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5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

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6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access the personal data we hold about you.

• The right to request the correction or deletion of your personal data.

• The right to object to or restrict the processing of your data.

• The right to opt-out of marketing communications at any time (via the "unsubscribe" link in our emails).

To exercise any of these rights, please contact us using the details provided below.

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7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Bigwood Furniture

Email: sales.bigwood@gmail.com